Frequently Asked Questions
Tahseen Aviation Services | Frequently Asked Questions
Services
Check our Maintenance and Engineering Consultancy Page for a description of our services
Visit our Management Consultancy page to learn more about our Services
Go to Sales & Marketing Consultancy post.
Check out Aviation Consultancy.
Contact Information
We are open 24/7/365.
For Air Charter Services, you may contact us in the following channels:
For Aviation Consultancy Services, you may contact us in the following channels:
For Medical Tourism, you may contact us in the following channels:
For Flight Support Services, you may contact us in the following channels:
For more information, click here.
Tahseen is in three countries: Yemen, United Arab Emirates and Germany. In Yemen, Tahseen can be found in two cities: Sana’a and Aden. Tahseen can be found in Dubai in UAE. In Germany, Tahseen can be found in Pirmasens.
Air Charter Services
Private Air Charter Services
Yes, we’re happy to arrange whatever type of transportation you need before and after your flight and will include the transportation charges on your bill.
VIP Jets prides itself on being the most customizable and accessible private jet company in the industry. Therefore, we’re happy to accommodate just about any services you may need before, during, and directly after your flight. Some examples of services we provide include upscale catering for your guests, ground transportation, concierge services (e.g., secure event tickets, reservations, etc.) and more.
Generally, yes but they would need to be unloaded, stowed and secured in the correct container which will be placed in the baggage compartment. Kindly inform your account manager if you intend to travel with firearms.
If you need medical assistance during the flight, kindly inform your account manager prior to booking as this will be a medical flight. We can provide full size stretcher with an intensive care unit as well as doctor and paramedic. Acceptance on the flight is subject to prior approval from the flying doctor which will be obtained by your account manager.
Yes, you need to inform your account manager at least 24 hours prior to the flight if any of the passengers require a wheelchair in order to make all arrangements with the handling agent at the airport.
Yes, however all necessary documentation must be obtained prior to the flight with the local authorities/customs. You need to inform your account manager if you intend to carry precious materials on-board and let us know about the expected weight and size. Your valuables will be safe during the flight as only operating crew, yourself and your entourage will be present.
You need to inform your account manager about any bulky items with their dimensions in order to confirm the acceptance on-board.
VIP Jets is proud to offer customized VIP Jets solutions for your specific travel needs, including flights to nearly any destination worldwide.
Yes, we’re more than happy to accommodate your need for additional aircraft at once. We strive to have your private jet request available as soon as possible, but as with all our private jet requests, we recommend planning for at least 48 hours of call time.
Whether you’re flying in a small, medium, or large group, VIP Jets offers a wide variety of aircraft suited for groups of all sizes. To learn more about choosing the right jet size, visit our Aircraft page.
Air Ambulance Services
Medevac is an air ambulance service for patients in need of urgent attention. The jets used are specially designed for medical emergencies; carrying the same equipment as a regular ambulance and staffed by emergency doctors, paramedics and nurses. Depending on your needs, you can also charter a larger aircraft, which is essentially a fully-operational flying hospital with an on-board surgery and a full medical team.
Once we have the patient’s key details (their medical history, location and treating hospital) we can have an medevac flight airborne in two hours.
To book the right aircraft for your needs, we’ll need to know the route, the patient’s condition and the contact details of their doctor or hospital. And just like any other charter, we’ll also need the patient’s passport and visa details.
Smaller planes will only have room for the patient and the medical staff, but larger planes can carry close relatives too. If you’d specifically like a larger plane, just let us know when you request a quote.
Yes. Some of the air ambulances operators we work with have in-house psychiatrists for psychiatric patients. The psychiatrist is available to support the patient’s families too.
Air ambulances can fly to (and from) anywhere in the world — though long-haul emergency flights may require a stopover.
Every medevac flight comes with a specially-trained team, and they’re the only people allowed to provide medical treatment on board. The patient’s own doctor or nurse can accompany them on the flight, but only as an observer.
In some cases, your air ambulance flight charter will be covered by your health or travel insurance. And either way, Tahseen can give you a medEvac quote in minutes and have an emergency flight airborne in a few hours.
To make sure our flight team and medical staff are fully prepared, we’ll need:
- The patient’s medical record
- Any information you have about the patient’s condition
- The name and contact details of the patient’s doctor or hospital
- The name and contact details of the treating hospital and doctor the patient will be flying to.
Charter Process
Passengers on all international private charter flights will have to stop at customs. In certain countries, you may have to go through customs at a specific port of entry.
Private jet clients can often have a limo drive them right up to the private jet, or even drive their own car to the plane. That said, different airports have different policies, and some may not offer ramp access.
A landing or take off slot is simply a small window of time in which your aircraft is scheduled to fly in or out of the airport. You will need a landing and takeoff slot if you fly to a high-density airport in the United States, or one that is hosting a special event with a significant number of aircraft arriving and departing. If you’re flying internationally, you will need a landing and takeoff slot for all major cities in Europe.
Tahseen exclusively offers dual pilot operated flights for your safety. On longer flights where crew members need to take rest, there could be one or two extra crew members who will relay the operating crew during their rest.
Yes, you will need to go through security (separate terminal / location) however this will be done keeping in mind that you are VIP and with much more flexibility.
Most airports offer separate VIP terminal or entrance for private aviation, the location will be indicated on your itinerary (flight briefing) and you account manager will send you the access map and GPS coordinates if needed.
Only the operating crew, yourself and your entourage – no sharing, the cabin is exclusively yours.
Your luggage allowance will be communicated to you prior to confirming your aircraft and is mentioned on the agreed contract. This varies depending on aircraft type, number of passengers and routes flown.
Valid Identity Card (when flying domestic sectors) and Valid Passports (when flying on international sectors) with Valid Visa (if required) should be presented. The validity of the travel documents are the responsibility of the passengers only.
Your account manager can provide you guidance on the required documentation according to your travel document.You do not need to present a printed copy of your itinerary but it is advisable to keep it as a reminder.
Your arrival time at the airport should be at least 15 minutes in order to clear immigration (when required) and security.This can change from an airport to another and your account manager will keep you informed.
You will need to contact your account manager to cancel your booking, this is subject to cancellation penalty as agreed on booking contract. Remaining funds will be credited back to the original method of payment within 7 working days.
You will need to contact your account manager in order to modify your booking.
Your account manager will inform you and send you the itinerary – flight briefing will all the details required.
Your account manager will inform you once the flight is confirmed, this is normally done once the aircraft is chosen and flight paid.
No, on-demand charter does not require any kind of membership and is accessible to everyone.
You can book up to 3 hours before the flight subject to availability however we recommend that you book at least 24 hours prior to the flight in order to obtain necessary flight permits.
Prices
When you keep an aircraft overnight, you’ll need to pay crew overnight costs. The price will vary depending on whether you fly within the United States or beyond. When flying with a European operator within Europe, there’s no additional charge for crew overnights, as they’re built into the hourly rate of the aircraft.
Safety
Flying with VIP Jets means that you never have to worry about a mechanical issue putting a dent in your busy schedule or special plans. Every aircraft is backed up with either the same aircraft or a larger cabin size, provided at no additional cost to you and your passengers.
Tahseen Private Air Charter gives you the option to travel using smaller airfields with easier access, fewer delays, no crowds, and far less frustration. You can leave from closer to home, fly to where you are going, and land closer to your exact destination. From an average of 1000 touchpoints, it will be reduced to the average of 8 touchpoints, which is highly recommendable in avoiding COVID19.
Aviation Consultancy
Services
Check our Maintenance and Engineering Consultancy Page for a description of our services
Visit our Management Consultancy page to learn more about our Services
Go to Sales & Marketing Consultancy post.
Check out Aviation Consultancy.
Rates
It depends on the project. We factor in the level of skills needed, years of experience, whether it is for operational, aircraft and/or technical. So we assess our clients first to understand the requirements so that we can rate accordingly.
Flight Support
Services
Contact Information
We are open 24/7/365.
For Air Charter Services, you may contact us in the following channels:
For Aviation Consultancy Services, you may contact us in the following channels:
For Medical Tourism, you may contact us in the following channels:
For Flight Support Services, you may contact us in the following channels:
For more information, click here.
Tahseen is in three countries: Yemen, United Arab Emirates and Germany. In Yemen, Tahseen can be found in two cities: Sana’a and Aden. Tahseen can be found in Dubai in UAE. In Germany, Tahseen can be found in Pirmasens.
